Director Business Application Services HR/Payroll
Salisbury, MD, US, 21804
Perdue Farms is a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we’re committed to helping our team members thrive. That's Perdue.
Summary
Drive the technology strategy that powers HR, payroll, and workforce management across the organization. As the Director of Business Application Services, you will lead a critical portfolio of platforms supporting payroll, benefits, HR systems, and workforce management, ensuring reliable, accurate, and scalable operations. You will oversee the full technology lifecycle from strategy and design to integration, delivery, and continuous improvement while leading large scale transformation initiatives across platforms such as SAP SuccessFactors and UKG Pro WFM. This role is ideal for a strategic, hands-on leader who excels at translating business needs into technology solutions, managing complex systems, and delivering operational excellence that enhances the employee experience.
The salary range for this position is $146,000 - $220,000 per year, based on experience and qualifications with annual bonus available (variable depending on performance).
In addition to the base salary, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.
Principal Essential Duties & Responsibilities
- Maintain full production accountability for SAP HCM, SAP SuccessFactors / Employee Central (recruiting/onboarding, learning management, performance and goals, compensation, and succession and development), UKG Pro WFM (Kronos timekeeping, attendance/accrual, and labor scheduling). OHM (Occupational Health Manager), ECC and ADP integrations and other internal system integrations, and supporting middleware (PI/CPI).
- Ensure payroll accuracy, benefits continuity, and regulatory compliance across a complex, multi‑state workforce.
- Oversee the implementation of semi-annual HCM patching and regular payroll tax updates, payroll schema and wage type configurations, regulatory changes, and other calendar and fiscal year‑end processes including merit increases, incentive payouts, and piece‑rate updates.
- Provide leadership for Employee Central, UKG Pro WFM, and OHM enterprise applications, including overlapping timelines and shared dependencies.
- Partner with the IT Transformation Management Office (TMO) to support capital submissions, scope refinement, and budget alignment.
- Actively manage third‑party systems integrators, ensuring alignment on scope, cost models, resource plans, and delivery milestones.
- Participate in future‑state design decisions to protect payroll and timekeeping continuity during platform transitions.
- Serve as the primary IT partner to HR, Payroll, Benefits, Safety, Medical, and Workforce Administration leadership.
- Chair and participate in cross‑functional governance forums addressing new project initiatives, policy changes, regulatory requirements, and system impacts.
- Translate business requirements into executable IT delivery while balancing operational risk and compliance obligations.
- Partner with Information Security and Application Security teams on SSO, identity, access controls, and audit readiness.
- Ensure data accuracy, security, retention, archiving, and legal compliance across HR and timekeeping platforms.
- Lead remediation and lifecycle activities related to legacy platforms approaching end‑of‑life.
- Lead and develop a mixed onshore/offshore delivery organization supporting HR and Payroll systems.
- Manage vendor relationships, contracts, and performance across implementation and steady state services.
- Own budget planning, capital forecasting, resource planning, and run‑rate cost management for HR/Payroll application services.
- Balance transformation investments with uninterrupted production support.
Minimum Education and Experience
- Bachelor's Degree in Information Systems, Business, or related discipline.
- 10+ years of progressive IT leadership experience in HR, Payroll, or Workforce Management platforms.
- Hands‑on experience with SAP HCM / SuccessFactors, UKG Pro WFM or Kronos, and payroll integrations.
- Proven delivery leadership on enterprise, multi‑year transformation programs.
- Strong understanding and demonstrated expertise in HR and Payroll business processes and operations, benefits administration, and regulatory compliance, and health and safety administration.
- Demonstrated ability to lead through high‑risk, concurrent initiatives while maintaining operational stability.
Preferred Education and Experience
- Master’s Degree.
- Experience operating in manufacturing, food processing, or large hourly workforce environments.
- Prior accountability for capital‑funded programs reviewed by executive leadership or capital committees.
- Experience working with global systems integrators.
- Familiarity with identity management, SSO, and workforce security architectures.
- Agile/Scrum or PMP certification.
Physical Requirements and Environmental Factors
- Position is mostly sedentary but may require occasional moving to other offices or buildings.
- May need to move light equipment or supplies from one place to another.
- May need to access files, supplies and equipment.
- Work activity is in an office, open-partitioned, cubicle environment.
Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Nearest Major Market: Salisbury